WEDNESDAY, MARCH 18

11:00am – 3:30pm: INSTITUTES
1:00 – 4:00pm: HIV PCP INSTITUTE
1:00 – 5:00pm: HIV PNC INSTITUTE
4:00 – 5:30pm: TRACK SESSIONS

THURSDAY, MARCH 19

9:00 – 10:30am: PLENARY SESSION
10:45am – 12:15pm: TRACK SESSIONS
12:30 – 2:00pm: LUNCH PLENARY
2:15 – 3:45pm: TRACK SESSIONS
4:00 – 5:30pm: TRACK SESSIONS

FRIDAY, MARCH 20

9:00 – 10:30am: PLENARY SESSION
10:45am – 12:15pm: TRACK SESSIONS
12:30 – 2:00pm: LUNCH PLENARY

This schedule is preliminary and subject to change.

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Evaluating Public Health Messaging in Another Language – A Comparison of Sexually Transmitted Infection Digital Partner Notification Delivered in English and Spanish

Thursday, March 19 @ 2:00 pm2:30 pm

Informing partners about their risk of a sexually transmitted infection (STI) is important to reduce the risk of complications, onward transmission and reinfection; however, it is difficult to do especially if it is not in your native language. An anonymous digital tool was developed with patients, partners, disease intervention specialists (DIS) and clinical staff to inform sexual partners of a patient diagnosed with an STI by text message or email and then to support these individuals to find a local appropriate testing venue and book an appointment to be tested. The DIS team were frustrated that they were unable to use this service when English was not their first language of the patient with the STI diagnosis. Spanish was identified as the first language, and initial translations were done by machine and then reviewed by native speaking DIS staff for accuracy, tone and readability. The Spanish translation went live in March 2024 and this analysis was of 1508 partners receiving a message in English and 255 in Spanish. In the analysis we looked at if the partner opted out of any further communication, if the message was opened by the partner and then if the partner was seen and tested. The Spanish translation had similar engagement to English messages with only a small reduction in self-verification by partners in Spanish. The process was repeated for Brazilian Portuguese and Haitian Creole and these two languages went live in February 2025 with similar analysis planned.

Schedule

  • Date: Thursday, March 19
  • Time:
    2:00 pm–2:30 pm

About This Session

  • Session Category:
  • Speaker

    * Invited

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    Information on credits offered to SYNC participants for attending institutes, sessions, and plenaries — live or in-person — is available here.

    Commercial Support Acknowledgement

    This conference is supported, in part, by independent educational grants from ineligible companies. A full list of supporters is available here. All accredited content has been developed and delivered in accordance with the ACCME Standards for Integrity and Independence and the criteria of Joint Accreditation for Interprofessional Continuing Education™, and is free of commercial bias.